The Winter Moratorium for utility disconnections will end on April 15, 2015. New Holstein Utilities will be implementing new policies and procedures regarding utility disconnections and the offering of deferred payment agreements.
Two changes will be implemented that will affect all customers who have their utility service(s) disconnected. First, NHU will no longer reconnect utility service(s) outside of the normal business hours. The New Holstein Utilities office is open on Monday through Friday from 7:00 a.m. until 4:30 p.m. and reconnects will be completed during these hours only. This policy is being changed because of the difficulty of collecting payments for reconnection of services during non-business hours and to assist in eliminating potential safety concerns.
On April 6, 2015, New Holstein Utilities broke ground at the wastewater treatment plant for improvements to the facility. Most of the project will be for the replacement of the existing building which contains the pumps and blowers for the treatment process, and for the pumps and blowers. The building is over 60 years old and the pumps and blowers are aging. New process control equipment will also be installed.