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Frequently Asked Questions

Why did my electric bill go up so much?

Think of what you may have added to your home in the last few months. Very often customers will install a dehumidifier or some other large energy-using appliance. What most of us don’t realize is just how much energy is required to run some appliances.

If you’re thinking of purchasing an appliance in the future, be sure to come back to our website and make use of the power calculator. This will give you an idea of what to expect as far as a change in your electric bill.

What is the PCAC charge on my bill?

The PCAC (Power Cost Adjustment Clause) is the difference (greater or less than) between the current power cost and the base power cost. The base power cost is our power suppliers’ electric rate, which is what our rates are based on. The current power cost is the cost of producing power for a given billing period from any and all generators currently supplying power to our power supplier.

The PCAC fluctuates due to costs associated with producing power at the generators for consumption. Examples of what would have an effect on the PCAC are increased costs in natural gas or coal.


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