New Holstein Utilities is a locally-owned and operated electric, water, water softening and sanitary sewer utility, serving more than 2,600 customers in New Holstein. We strive to provide low-cost, reliable service with a community-focused, personal touch. We are your friends and neighbors who share your values and understand your needs. That's what make a community-owned utility a valuable asset to its citizens and the surrounding community.
New Holstein Utilities was founded in 1912. The community's early founders voted to establish their own community-owned utility to provide light to the downtown area and to encourage economic development. While a lot has changed over the past century as to how electricity is used, the focus of New Holstein Utilities has not. Today, we still offer our customers some of the lowest electric rates in the area - rates typically lower than those in territories that are served by most investor-owned utilities. And, since we live and work in the community, we provide reliable energy with excellent customer service.
New Holstein Utilities also provides our customers in New Holstein with clean, high-quality water that meets or exceeds all state and federal standards. Our water quality and capacity are monitored every day by well-trained system operators. Because we have hard water in our area, we also provide water softening services to over 1,400 homes and businesses in the New Holstein area. Customers can rent a water softening system from NHU for a monthly fee; all the customer needs to do is to purchase the salt and add it to the system. Our technicians will install and maintain the water softener for our customers.
Sanitary sewer (wastewater) service is also provided to the homes and businesses in the City of New Holstein. Sanitary waste is collected through a collection system and processed at our wastewater treatment plant according to state and federal standards and then the effluent is discharged into Jordan Creek.