People you know. Service you trust.

Customer Services

Our highest priority is meeting our customers’ needs by providing exceptional service. Through our web site, we hope to deliver to you yet another easy way for you to do business with us.

How to Reach Us

New Holstein Utilities is your locally owned and operated utility located just down the street.  It is easy to contact us.  We are here to serve you, our customers!

Our office is located at:

2110 Washington Street 
New Holstein, WI 53061 
Phone 920-898-5776  
Fax 920-898-5879


EMERGENCY & POWER OUTAGES:  920-898-5776  

Business Hours:  Monday - Thursday 7:00 a.m. to 4:30 p.m. Friday 7:00 a.m. - Noon.

If you experience an after-hours utility emergency (i.e. electric outage, witness a downed power line or utility pole, water main break), please call the NHU office at (920) 898-5776.  Please listen to the message and then when prompted press one (1) on your phone’s keypad.  DO NOT HANG UP! Your call will be transferred to our call center and you will be able to inform the call center agent of your utility concern/issue.  The agent will then dispatch a NHU employee to resolve your concern/issue. PLEASE DO NOT CALL THE CALUMET COUNTY SHERIFF’S OFFICE!

New Holstein Utilities would like to remind you that when you are planning projects that require any digging or excavating, there might be underground utilities that could be affected. Please, plan ahead before you dig to have utilities located and marked.

We ask that you please call Diggers Hotline at 800-242-8511 or 811