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There is a new method for our customers to sign up to get Alert Sense messages for NHU outages.  This new method significantly reduces time and steps for our customers.  This method will only work for text messages received on a cell phone.  Customers who want to receive an email message or voicemail message will still need to sign up in the old manner through the county’s website. 

Here is the step-by-step method to sign up via this new method to receive a text message:

  1. Activate the text message button/app on the cell phone
  2. Choose text message to 38276.
  3. In the message field, type NHUalerts and then press send.
  4. Cell phone user will get a reply that they are now registered and will receive Alert Sense outage messages from NHU.