People you know. Service you trust.

To Our Customers

water towerWelcome to the New Holstein Utilities web site!

As a customer of New Holstein Utilities, you are an owner of our community's utility company. Because we are a municipally-owned (and a public power) utility, you have a voice in the way we do business. We believe the people of our community are an important asset to the utility. In order to best serve our customers and our community we strive for excellence in the following competencies:

Reliable energy – Minimizing utility-controllable outages and providing fast restoration is the most important service we can provide.

Clean water - Providing safe and clean water for consumption and other household and business use. 

Trust – It’s important to us that you know we are looking out for your best interests and that you believe we are your greatest resource for any utility issues that might arise.

Customer service – Whenever you contact us we’ll provide quick and friendly service to resolve your issue.

Utility Services at the lowest possible cost – We strive to be transparent about the various costs that go into your monthly charges while keeping prices as low as feasible.

Asset to the community – Beyond providing reliable power, clean water and processing sanitary waste at the lowest possible cost, we also want to give back to keep New Holstein a great place to live and work.

Environmentally friendly – We value our environment and will continue to provide as many renewable energy options and use processes that make sense to our customers while being good environmental stewards.

We take great pride in providing excellent service to our customers. If you have any comments on our service or suggestions on how we can serve you better, please contact us.  You may contact us in person, via a phone call or an e-mail.

You can call us at 920-898-5776 or visit our office at 2110 Washington Street, Monday through Friday from 7:00 a.m. to 4:30 p.m.  You may also contact us via e-mail at